Official UK Coin Pack Subscription FAQ
Most Frequently Asked Questions
Q. When will I be charged?
A. You will only be charged on despatch of your new coins, which will be sent to you as soon as possible after launch.
Q. How much will I be charged?
A. You will always be charged The Royal Mint's official issue price for each pack. Currently, for every standard UK 50p you will be charged £10, every standard UK £2 is £10, and every standard UK £5 is £13 (all prices exclude postage). These prices are subject to change, in line with pricing from The Royal Mint. We will always confirm the price of your coin when we confirm your order on launch day.
Q. How much is postage?
A. Postage is charged at £2.99.
Q. I don't want a coin I've received, how can I return it?
A. You can take advantage of our free 30-Day Money Back Guarantee. Simply log in to your account and select the item to return, or contact our customer services team via email: [email protected] or phone: 0333 00 32 777 (Mon - Fri, 8:45am - 5pm).
Q. How do I cancel my subscription?
A. You can cancel your subscription at any time. Simply contact our customer services team via email: [email protected] or phone: 0333 00 32 777 (Mon - Fri, 8:45am - 5pm).
Q. What other subscriptions do The Westminster Collection offer?
A. Click here to see our full range of UK New Issue Subscriptions which include 50p only, £2 only, and £5 only subscriptions, as well as combined subscriptions for 50p & £2, and 50p, £2 & £5 releases.