Frequently Asked Questions

Select a question from the drop down list below:

---Select a Question--- How long will it take to receive my order? What if I can't find the item I'm looking for? Is my credit card payment secure? I do not have a credit or debit card, how can I order? I'm unable to access my account details on the website How do the Easy Pay instalments work? I wish to return a delivery Can The Westminster Collection value my collection? Should I insure my collection? I wish to purchase an individual Royal Mail issue but can find no details on your website. Delivery Advice

Delivery Advice

The Westminster Collection aims to fulfil all customer orders as quickly as possible, often within just a few days and nearly always within 14 days.  Occasionally however, there are circumstances beyond our control which mean that we are unable to deliver some orders as quickly as we would like.  Information about such deliveries will appear on this section of our website.  Wherever possible, we will advise the reasons for delay and an anticipated delivery date.

If, after checking this list, you still have concerns regarding your order, feel free to contact us.

• 2009 Henry VIII UK £5 Coin is expected to be released by the Royal Mint in late May

 

 

 

 

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