We normally ask customers to allow 7-10 days between placing an order and receipt.  Occasionally an item may be a pre-release offer or take longer than expected due to factors beyond our control.

If you are waiting for an item to be delivered, you can look-up its expected delivery date by entering its product reference below.  Alternatively, you can view any current delivery delays by product area by clicking on the links below.

Finding your Product Reference

Product references are 4 characters long.  They can start with a letter or a number.  You will find them on the initial advertising that you ordered from or on your email confirmation, if you ordered online.  They are often shown as part of the Order Ref, in which case they are preceded by 3 characters and '/'.

eg. 123/H456/0  895/1700  K12/5647/1 (the Product Reference is shown in red)

Find Delivery Advice To find the delivery advice enter the product reference and click 'Go' Alternatively, you can view products that have a current delivery delay by selecting the appropriate product area below. If your product is not listed you should expect delivery within 7-10 days. Coins Stamps Jewellery Collectables Harry Allen